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Week 2 - Guide Sales Debriefs/Seminar

Activity: Guide Sales Debriefs

The guide sales process is a proven tool that leads to better customer interactions, productive transactions, and simpler selling. The key to successfuly implementing this tactic is through self (and group) reflection. After every interaction we should think about what went well, what could've gone better, and how we can iterate our process to higher plane.

Debriefs are the tool we use to stay disciplined with this process and spread good ideas to the group. This week all customer interactions should be followed by a formal group debrief. Use the debrief guide and worksheets linked below to standardize your discussions and organize your ideas.

After each debrief, staple all of the sheets to the main "Salesperson Sheet" and send to Massillon with your huddle sheets.

  • Guide Sales Debrief Instructions
  • Guide Sales Debrief Discussion Framework
  • Guide Sales Debrief Salesperson Worksheet
  • Guide Sales Debrief Participant Worksheet
  • Remember the golden rules of debriefing:
  • Be open: Everyone can learn, everyone can improve. As the salesperson, approach each debrief with an open mind and a growth mindset!
  • Be kind: Feedback can be tough to hear. As a participant in debriefs be sensitive to that reality and deliver your ideas for improvement in a way that can be heard and implemented.
  • Be specific: We don't deal in vagueness: boil each interaction down to actionable takeaways the group can all put into practice!
  • Assignment: Guide Status for Seminar

    Use your time this week to make sure you're up to guide status for the seminar. We'll see you there - January 15th!